Terms & Conditions — pk997 Online Casino Bangladesh

Acceptance of Terms

By accessing, registering on, or using any part of the pk997 platform — including the website at pk997.bet, any associated mobile-optimised interface, and all games, betting markets, and account management features therein — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.

These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and pk997 (the "Platform", "we", "us", or "our"). If you do not agree with any part of these Terms, you must immediately cease using the pk997 platform and close your account.

pk997 reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments take effect immediately upon publication on the pk997 platform. It is your responsibility to review these Terms periodically. Continued use of pk997 following any amendment constitutes your acceptance of the revised Terms.

These Terms are written in English and the English-language version shall be the definitive, controlling version for all interpretation and dispute resolution purposes.

Eligibility & Age Restriction

To be eligible to register and use a pk997 account, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing the platform voluntarily for personal entertainment purposes.
• You have not previously had a pk997 account closed, suspended, or self-excluded under our Responsible Gaming policy.
• You are acting on your own behalf and not as an agent for, or on behalf of, any third party.
• You are not depositing funds that originate from criminal activity or any unlawful source.
• You understand that gambling involves financial risk and that pk997 does not guarantee any winnings.

pk997 conducts mandatory Know Your Customer (KYC) verification on all accounts. As part of this process, you will be required to submit valid government-issued identification confirming your name, date of birth, and address. Accounts where age verification cannot be completed will be restricted from real-money deposits and withdrawals until identity documents have been reviewed and approved by the pk997 compliance team.

pk997 may use third-party age and identity verification services to confirm the information you provide. By registering, you consent to this verification process and agree to provide accurate, current, and complete information at all times.

Parental Controls

pk997 strongly encourages parents and guardians to use device-level parental control tools to prevent underage access to the platform and to similar online gambling services. If you suspect that a minor has accessed a pk997 account, contact our support team immediately at [email protected].

Account Registration & Security

Each player may hold one (1) pk997 account only. The creation of multiple accounts by a single individual — whether under the same name, different names, different device identifiers, or different payment methods — is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of any balances held therein.

When registering a pk997 account, you agree to provide truthful, accurate, and complete information including your full legal name, date of birth, residential address in Bangladesh, email address, and a valid Bangladeshi mobile number. You must keep this information current at all times — if any of your registered details change, you must update your account profile promptly or notify the pk997 support team.

You are solely responsible for maintaining the confidentiality of your pk997 Login credentials, including your username and password. You must not share your login details with any third party under any circumstances. pk997 will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

Account Security Recommendations

• Use a strong, unique password for your pk997 account — one that you do not use for any other online service.
• Enable two-factor authentication (2FA) via your registered Bangladeshi mobile number where available.
• Always log out of your pk997 account after each session, especially on shared or public devices.
• Never save your pk997 Login credentials in a shared browser or on a device accessible to others.
• Contact support immediately at [email protected] if you suspect unauthorised access to your account.

pk997 reserves the right to suspend or close any account where fraudulent activity, identity misrepresentation, or a breach of these registration terms is detected. In such cases, pk997 may withhold funds pending investigation and, where appropriate, report the matter to relevant authorities.

Deposits, Withdrawals & Payments

pk997 processes all financial transactions in Bangladeshi Taka (BDT, ৳). The platform supports a range of local payment methods designed for players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are subject to the minimum and maximum limits displayed in the Cashier section of your pk997 account dashboard at the time of the transaction.

Deposits

Deposits made via bKash, Nagad, or Rocket are processed in real time and credited to your pk997 account balance immediately upon successful payment confirmation. pk997 does not charge fees on standard deposits; however, your payment provider may apply their own transaction charges. You are responsible for verifying any fees with your payment provider before initiating a deposit.

• Minimum deposit: ৳200 (two hundred Taka) unless otherwise stated in active promotions.
• All deposited funds must be used for wagering purposes on the pk997 platform.
• pk997 does not accept deposits from third-party accounts. Deposits must originate from a payment method registered in your own name.
• Deposits made via bank transfer may require up to 60 minutes to reflect, subject to bank processing times.

Withdrawals

Withdrawal requests from verified pk997 accounts are processed to the same payment method used for the most recent deposit. pk997 targets a processing time of under 30 minutes for bKash and Nagad withdrawals from fully KYC-verified accounts during standard operating hours (Bangladesh Standard Time, UTC+6). Actual processing times may vary during periods of high transaction volume or when additional verification is required.

• Minimum withdrawal: ৳500 (five hundred Taka) unless otherwise specified.
• Accounts must complete full KYC verification before any withdrawal can be processed.
• Withdrawals will not be processed to third-party accounts or payment methods not registered in the account holder's name.
• pk997 reserves the right to request additional documentation before processing any withdrawal where fraud prevention or AML obligations require it.
• Active bonus funds are subject to wagering requirements and may not be withdrawn until those requirements are met — see Section 5 (Bonuses & Promotions) for full details.

Anti-Money Laundering

pk997 operates in compliance with anti-money laundering (AML) best practices. All transactions are monitored for suspicious activity. pk997 reserves the right to delay, suspend, or reverse any transaction where there are reasonable grounds to suspect money laundering, fraud, or a breach of these Terms. Any attempt to use the pk997 platform to launder funds will result in immediate account closure, forfeiture of all balances, and reporting to the appropriate authorities.

Bonuses & Promotions

pk997 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, validity periods, minimum deposit thresholds, and eligible game restrictions. The full terms of any active promotion are displayed in the Promotions section of the pk997 account dashboard and must be read before opting in.

Welcome Bonus

New pk997 players who complete registration and make a qualifying first deposit are eligible for the pk997 Welcome Bonus. The bonus is credited in BDT to the player's bonus wallet following a successful pk997 Login and initial funding. The applicable bonus percentage, maximum bonus amount in BDT, and wagering requirement multiplier are specified on the Welcome Bonus promotion page at the time of the offer.

• Welcome Bonus is available to new accounts only — one per player, per household, per device, and per IP address.
• Bonus funds must be wagered the required number of times before any associated winnings can be withdrawn.
• Wagering contributions vary by game type: slots typically contribute 100%, while live casino games and sports betting may contribute a lower percentage — the exact contribution table is available on the promotion detail page.
• pk997 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

Ongoing Promotions

pk997 regularly publishes reload bonuses, free spin offers, cricket betting cashback promotions during BPL and T20 seasons, and special seasonal promotions tied to events such as Eid, Pohela Boishakh (Bengali New Year), and Victory Day. Each promotion carries its own specific terms. Players are responsible for reading and understanding these terms before participating.

Game Rules & Fair Play

All casino games available on the pk997 platform — including slots, live dealer games (Baccarat, Roulette, Blackjack, Andar Bahar), and sports betting markets — are governed by the rules of the respective game and the rules of the supplying game provider. Individual game rules are accessible within each game interface. By launching and playing any game on pk997, you confirm that you have read and accepted those game-specific rules.

Random Number Generation

All slot games and RNG-based table games on pk997 use certified random number generators (RNGs) supplied by licenced game studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. Game outcomes are determined entirely by these certified RNGs and are not influenced or manipulated by pk997 or any third party. The theoretical return-to-player (RTP) percentages for all games are published by the respective providers and are available on request.

Live Dealer Games

Live casino games streamed from Evolution Gaming and Ezugi studios are governed by the rules of each respective live game as displayed in the game interface. pk997 does not control the physical dealing or spinning in live studios — all activity occurs in a licenced studio environment monitored by the game provider's own compliance team.

Sports Betting

Sports betting on pk997 covers cricket (BPL, IPL, T20 World Cup, ICC events, Bangladesh Tigers matches), football, kabaddi, hockey, and other markets as published in the sportsbook. All bets are settled in accordance with the official result of the relevant governing body. In the event of any dispute regarding a result, pk997's decision shall be final.

• Bets placed after a match has commenced (in-play bets) are settled on the live result at the time of bet acceptance.
• pk997 reserves the right to void any bet placed in error, including where odds were published incorrectly due to a technical fault.
• Match abandonment rules and partial-result settlement policies are detailed in the Sports Betting Rules section of the pk997 platform.

User Obligations & Prohibited Conduct

By using the pk997 platform, you agree to use it solely for lawful, personal entertainment purposes and in full compliance with these Terms & Conditions. The following conduct is strictly prohibited on the pk997 platform and may result in immediate account suspension or permanent closure:

• Providing false, misleading, or incomplete information during registration or at any point during the KYC verification process.
• Attempting to access, use, or register on pk997 if you are under 18 years of age.
• Using the platform in any jurisdiction where online gambling is explicitly prohibited by local law.
• Attempting to hack, reverse-engineer, or interfere with the pk997 platform, its servers, databases, or software.
• Using automated scripts, bots, or any software that interacts with the pk997 platform in a non-human manner.
• Engaging in any form of money laundering, fraud, or financial crime through the platform.
• Harassing, threatening, or abusing pk997 staff, support agents, or other players via any communication channel.
• Creating multiple accounts to exploit bonuses, referral programs, or promotional offers.
• Reproducing, distributing, or commercially exploiting any content on the pk997 platform without prior written consent from pk997.

pk997 reserves the right to investigate any account at any time and, at its sole discretion, to suspend or permanently close accounts found to be in breach of any of these obligations. In cases of suspected fraud or criminal activity, pk997 may report details to the relevant law enforcement authorities and cooperate fully with any resulting investigation.

Account Closure & Suspension

You may request the closure of your pk997 account at any time by contacting the support team via live chat or by emailing [email protected]. Upon receiving a verified closure request from the account holder, pk997 will process the closure within one (1) business day. Any real-money balance remaining in your account at the time of closure (net of any pending bonus wagering requirements) will be returned to your registered payment method.

Self-Exclusion

Players who wish to exclude themselves from the pk997 platform for responsible gaming reasons may do so by accessing the Responsible Gaming tools in their account settings or by contacting support directly. Self-exclusion periods are available from 24 hours to permanent closure. During a self-exclusion period, the pk997 Login is disabled, and all marketing and promotional communications are suspended immediately. Permanent self-exclusion is irreversible for a minimum period of 12 months.

For full details on self-exclusion, deposit limits, and other responsible gaming tools, please read our dedicated Responsible Gaming page.

Suspension by pk997

pk997 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected or confirmed identity fraud, document forgery, or provision of false information.
• Suspected or confirmed money laundering, match-fixing, or any other criminal activity.
• Abuse of bonuses, promotions, or the referral program.
• Chargebacks initiated against legitimate pk997 transactions without prior dispute resolution contact.
• Technical issues that require temporary account restriction to prevent financial loss or data breach.

Where an account is suspended pending investigation, pk997 will communicate the suspension to the account holder via the registered email address within a reasonable timeframe. Where the investigation concludes without findings of wrongdoing, the account will be reinstated and any withheld funds returned. Where misconduct is confirmed, the account will be permanently closed and balances may be forfeited.